Job Location

Baner, Pune, India

Experience in years

2-4 years

Educational Qualifications

Any graduate with excellent communication skills.

Job Description:

• Should have excellent communication skills (both spoken and written English).
• Preferably previous experience; dealing with support cases or queries via telephone/e-mail.
• Should have minimum 6 months to 1 year customer service experience.
• Should have a good insurance knowledge (US market) preferably the Insurance Sales process (for Broker/Agency channels).
• Should have good understanding of the Tab/Mobile application paradigm.
• Ready to work in US shift timings (night shift).
• Should be Inclined to learn and adapt things quickly.

Key Responsibilities:

• Responsible for handling and resolving all the queries raised by the users.
• Should carry a professional approach in answering calls and provide information about products and different queries, taking input of issues and their redressal thereof.
• Maintaining records of transactions and interactions.
• Escalate unresolved queries to respective departments for accurate redressal.

Desired Skills & Competencies:

• Excellent communication skills.
• Good listening and problem solving skills.
• Ability to take and handle stress and pressure.
• Good interpersonal skills.

Job Location

Baner, Pune, India

Experience in years

3-6 years preferably in mobile enterprise software application development.

Educational Qualifications

Engineering Degree is a must (B.Tech/B.E./ BE, MCS, MCA, MSc, CDAC) preferably specialization in IT/ Computers.

Key Responsibilities:

• Developing iPhone SDK, Objective-C, SWIFT and Xcode.
• Database management system; (Knowledge of SQLite, MySQL or similar).
• Web service integration (SOAP, REST, JSON, XML).
• Developing web , native & Hybrid mobile apps with iOS, HTML 5 , CSS and JavaScript.
• Familiarity with Cross Platform Mobile Development techniques is a plus.

Desired Sills and Competencies:

• Knowledge OO design and programming skills in C++.
• Knowledge of SQLite, MySQL or similar database management system.
• Good understanding of HTML5, CSS, JavaScript, jQuery, Ajax.
• Knowledge of Using version control (e.g. SVN).
• Excellent debugging and optimization skills.
• Knowledge of Object Oriented concepts and a strong passion for softwaredevelopment.
• Self-starter, highly motivated, team-player.
• Familiarity with using Web APIs.

Job Location

Baner, Pune, India

Experience in years

2-5 years

Educational Qualifications

B.Tech/B.E./ BE, MCS, MCA, MSc, CDAC (specialization in IT/Computers preferred.)

Job Description:

• Team handling of support function.
• Stay updated with product & services information, changes and updates.
• Interact with client to provide response to inquiries, concerns, and requests about AccelTree products and services.
• Know all requisite information about ASPL’s products & services.
• Follow standard processes and procedures.

Job Responsibilities:

• Be in regular contact with client, to understand customer satisfaction on regular basis, conduct CSAT once a quarter to document feedback from customer.
• Identify and escalate priority issues per Client to delivery.
• Understand client’s new requirements and pass them to Delivery Head to take it further and have repeat business from existing ASPL customers.
• Technical support(L2 & L3) for client’s issues regarding our products.
• Understand & allocate support resources.
• Follow up and make scheduled call backs to client where necessary.

Desired Exposure:

• Strong spoken and written English communication skills.
• Excellent interpersonal skills/ sales skills is added advantage.
• Have to have a strong business sense.
• Knowledge of relevant software computer applications and equipment.
• Hands on customer service principles and practices experience.
• Effective listening skills.
• Willingness to co-operate with others and work to the greater good.
• Excellent Problem Solving and ability to multitasking.
• At least 1+ year experience in the back end.
• Proven experience of implementing enterprise quality software, will be an added advantage.

Job Location

Baner, Pune, India

Experience in years

1-5 years hands on experience in Angular, JavaScript , JSON

Educational Qualifications

Engineering Degree is a must (B.Tech/B.E./ BE, MCS, MCA, MSc, CDAC) preferably specialization in IT/ Computers

Key Responsibilities:

• Work with the team to understand the requirements of individual pages as well as the overall look and feel
• Designing & Coding of the front end using HTML5, CSS3, JavaScript and Angular
• Creation and communication of User interface (UI) design patterns, standards and ideas
• Knowledge of writing media queries for mobile and desktop
• Handle multiple projects independently if required and deliver the work according to deadlines set by the company
• Designing and coding of the front-end using HTML5, CSS3 and JavaScript
• Knowledge of native development framework like Android, iOS

Desired skills & Competencies:

• Understanding of mobile apps using integrated SDK
• Ability to do coding of table less HTML pages (DIV base coding)
• Candidates must have strong knowledge in all aspects of the software development lifecycle
• Analytical and creative thinker
• Good organizational and communication skills required
• Ability to assess problems and solve them with a strong sense of urgency
• Ability to handle aggressive deadlines and juggle multipleresponsibilities
• Knowledge of existing JavaScript libraries, like jQuery, Bootstrap, etc
• Understands graphic design and digital layout basics

Job Location

Baner, Pune, India

Experience in years

0-5 years

Educational Qualifications

PhD/ Postgraduate Degree in Computer Science with specialization in Artificial Intelligence(AI)

The job will involve:

• Identifying areas where AI techniques can be used to help the customer improve productivity and thereby improve ASPL’s offerings.
• Designing AI-based applications for the above covering, but not limited to, image analysis, pattern recognition, character recognition, classification, NLP etc.
• Training and guiding team members in AI techniques and their applications, with respect to implementations in ASPL’s products and services.
• Advising customers and helping them build their AI implementation strategies.
• Actively coding applications in Python (or R) with available open source libraries for the AI techniques.

Job Responsibilities:

• To steer the company’s AI strategies.
• To be responsible for building and leading the team for AI development and implementation within the company.
• To be responsible for development related to AI and machine learning.

Key Skills Required:

• Very high in aptitude
• High Energy
• Open to learn and conduct independent research
• Knowledge of Python(&/or R ) and related libraries available for implementing AI
• Excellent debugging and optimization skills
• Knowledge of Object Oriented concepts and a strong passion for software development
• Self-starter, highly motivated, team-player

Desired Technology Exposure:

• Should be conversant with likes of Major Libraries/platforms such as TensorFlow, Scikit-Learn, Numpy, Keras, Jupyter Notebook, SciPy, Theano, Pandas, Flask, Gunicorn, etc.
• Should have exposure to Document Classification Using Deep Learning using Convolutional neural network, Named Entity Recognition using various NLP techniques.
• Multi-Object Recognition using Deep Learning techniques such as YOLO and SSD. are based on Deep Learning, Face Recognition, Matching using various Python Libraries & equivalent.