white paper Introduction of Air-Taxi in China: Implications on Insurance and Way Ahead

Executive Summary

China's push into urban air mobility (UAM) through pilotless and piloted eVTOL (electric vertical take-off and landing) services is poised to reshape transportation and insurance landscapes. Major operators like EHang have begun commercial offers on Taobao, while governmental pilots in Sichuan and Shanghai are expanding low-altitude corridors. The regulatory backbone CCAR 92 now adapts drone frameworks to certify eVTOLs, streamlining airworthiness and operational liability rules. For insurers, these hybrid risks demand real-time sensor data ingestion, dynamic AI underwriting models, and parametric payout triggers, all delivered via API-driven platforms. Embedding coverage at booking, coupling usage-based premiums to flight hours and mission profiles, and leveraging blockchain for immutable maintenance logs will be critical. As captive premiums evolve, carriers must partner in regulatory sandboxes and leverage digital twin simulations to refine risk exposures. A strategic roadmap outlines how leading insurers can secure China's air taxi revolution.

Market Drivers & Regulatory Landscape

China's "low altitude economy" initiative targets flights below 1,000 m, with local governments opening vertiport trials in Shenzhen, Chengdu, and Shanghai. In March 2024, EHang began retailing its EH216 S on Taobao for ¥2.39 million, signaling consumer market readiness. Global player Volocopter has also inked a JV to deliver 150 craft in China, underlining the addressable market size.

The CAAC's CCAR 92 regulation, initially for medium-sized drones, now specifies design, flight control, and maintenance standards for eVTOLs, framing technical requirements and operator liability scopes. Formal acceptance of EHang's AOC applications affirms the State's willingness to incubate pilotless passenger drops, with the first tourist routes in Xishan expected in mid-2025. Meanwhile, the national Congress sessions are debating AI-enhanced air traffic management and digital twin frameworks to simulate urban flight corridors and reduce collision risk.

Insurance Challenges & Opportunities

Novel Risk Profiles & Underwriting

eVTOLs blend aerospace and automotive hazards: battery system failures, autonomous control glitches, and complex urban obstacles create unlike risk matrices. Integrating IoT telematics, onboard LIDAR, weather sensors, and flight path logs enables dynamic exposure scoring. At the same time, AI-driven underwriting models learn from near-miss events to adjust premiums in real-time.

Liability & Coverage Design

Under CCAR 92, operators assume product and operational liability for both piloted and autonomous flights; insurers must craft layered policies that segregate hardware failure risk from cyber intrusion exposure. Airport-side liability extensions traditionally for contractors on aprons and taxiways must expand to vertiports and maintenance hangar zones, with limits of up to USD 100 million per event.

Claims Automation & Fraud Mitigation

Parametric triggers, such as weather cancellation indices or unplanned landing altitude deviations, can automate payouts, reducing adjustment overhead and improving passenger confidence. Embedding blockchain-anchored flight logs ensures tamper-proof evidence for claims, while AI-based video forensics detects deepfake attempts in post-incident footage.

Embedding Insurtech into Air Taxi Programs

Leading insurers are already piloting API ecosystems that bundle cover at the point of booking, mirroring usage-based auto products whereby a short-haul hop triggers an instant micro policy. Digital twins of eVTOL fleets run stress tests against simulated urban densities, guiding reserve setting and capital allocation. Predictive analytics forecast battery degradation events before they occur, enabling pre-emptive maintenance and reducing downtime losses.

Meanwhile, parametric hurricane-style policies based on atmospheric sensors can trigger local service-level guarantees when vertiport wind speeds exceed safe thresholds, automating call center refunds and loss mitigation. Usage metrics, flight hours, vertical climbs, and passenger kilometers feed telematics-based rating engines, aligning premium with actual mission profile and fostering fairness. Underlying all this, blockchain audit trails and multi-party data sharing platforms safeguard integrity and streamline regulatory reporting.

Strategic Recommendations

Create Specialized eVTOL Products

Co-develop policies with manufacturers and MRO (maintenance, repair, overhaul) yards featuring parametric and usage-based components, backed by digital twin loss modeling.

Invest in Data & AI Platforms

Build partnerships to ingest real-time IoT feeds from vertiports, harness AI to refine underwriting and claims workflows, and establish clear data governance frameworks.

Pilot Embedded Coverage via APIs

Embed micro insurance at booking interfaces, airline-style platforms, or consumer apps, leveraging standardized RESTful APIs to reduce friction and boost attachment rates.

Engage in Regulatory Sandboxes

Collaborate with CAAC pilots in designated low-altitude corridors to test novel coverage constructs under monitored conditions, refining product design before nationwide scale.

Strengthen Cyber Resilience

Develop layered cybersecurity programs covering flight control networks and passenger data systems, including incident response playbooks and parametric cyber war policies.

Conclusion

China's accelerating air taxi ecosystem demands that insurers innovate across underwriting, claims, liability, and regulatory compliance. Carriers can craft resilient, scalable offerings by embedding AI-driven models, IoT data streams, parametric triggers, blockchain audit trails, digital twin simulations, and API-first architectures. Early movers who partner with CAAC sandboxes and eVTOL OEMs stand to capture the upside of a market projected to exceed RMB 3.5 trillion by 2035, securing both skies and bottom lines.

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