white paper Reimagining Insurance in India: The Strategic Case for Composite Insurance Licensing

Executive Summary

India’s insurance regulator (IRDAI) and the government are actively considering composite or unified licensing, which would allow one insurer to underwrite life, health, and general insurance under a single entity. Currently, separate licenses apply to life insurers and general (non-life) insurers. Life insurers cannot sell health or non-life products, while general insurers sell everything else.

The proposed change follows global trends in markets like Singapore and Malaysia, and is aimed at boosting insurance penetration (3.8% of GDP in 2023). In mature markets with composite licenses, such as Singapore, integrated players have deployed innovative, customer‑centric products- for example, apps embedding life, accident, and critical-illness cover into everyday activities.

Analyses by Bain and others note that composite licensing can streamline costs and compliance, enable new bundled offerings, and leverage wider distribution networks. However, it also raises challenges in capital adequacy, actuarial complexity, and governance across disparate lines.

This white paper reviews global case studies (UK, Singapore, Australia), compares them to India’s law, and outlines the benefits- operational efficiency, cross-selling, product innovation versus challenges- solvency norms, risk segregation, regulatory change. It also models potential five‑year scenarios such as broader product portfolios, tech integration, and suggests actions for policymakers, insurers, and tech partners.

Introduction

The Indian insurance sector is at a regulatory inflection point. To Insure India by 2047, IRDAI is liberalizing rules, including open architecture distribution, use-and-file product filings, and reduction of commission caps. In Budget 2025, the Finance Minister announced 100 percent foreign direct investment (FDI) and proposed composite licensing for life and non-life under one license. In November 2024, Reuters reported that the government plans amendments to the Insurance Act (1938) to permit a unified license, recognizing that currently, life companies cannot sell health products. A parliamentary committee likewise urged composite licences, noting they “can cut costs and compliance hassles” and allow all-in-one policies with lower premiums for consumers.

Globally, regulators are also evolving. Mature markets have moved to risk-based capital (RBC) frameworks, IFRS 17 accounting, and support digital innovations such as fintech sandboxes and insurtech ecosystems. The UK has largely separated life and general lines, and no new composite licenses are granted. By contrast, Singapore, Malaysia, and some European countries allow composite insurers under a unified capital regime. This paper benchmarks these models (UK, Singapore, Australia), contrasts India’s current licensing and proposed changes, and analyzes the strategic opportunity of a composite regime – from operational synergies to customer value – against the technical challenges of implementation.

Global Benchmarks and Case Studies

United Kingdom – Separate Lines Under Prudential Regulation

In the United Kingdom, composite insurance licenses are no longer issued. Most UK insurers are authorized for either long-term (life) business or general (non-life) business, but not both. A few legacy composite companies like Aviva, which contain both life and general operations, still exist, but regulators generally treat life and non-life divisions distinctly under the Prudential Regulation Authority (PRA) and FCA. HMRC notes “there are a small number of ‘composite’ insurers but such composite licences are no longer granted”. Solvency and capital rules (the Solvency II regime) apply on a consolidated basis for groups, but UK law does not facilitate issuing new unified licenses. The impact is a highly specialized industry: life insurers focus on term, savings, and annuity products, while general insurers focus on property, motor, health, and casualty lines. No single-entity bundling is typically permitted, so cross-selling requires separate entities or reinsurances.

Singapore – Direct Composite Insurers with Flexible Innovation

Singapore explicitly allows direct composite insurers. Under the Monetary Authority of Singapore (MAS) regulation, insurers may be licensed as Direct Life, Direct General, or Direct Composite, enabling them to write both life and general lines. MAS enforces risk-based capital via Notice 133 and IFRS 17 disclosures, but composite firms such as Income Insurance and Great Eastern operate full life-health-general portfolios under one roof. Singapore’s ecosystem emphasizes innovation and tech. MAS offers regulatory sandboxes and innovation grants. For example, Singapore’s Income Insurance, a composite insurer, partnered with fintech ZhongAn’s tech arm to launch SNACK, a mobile micro‑insurance app embedding life, personal accident, and critical-illness cover into daily activities. The unified structure enabled seamless cross-line underwriting and digital product bundling. As Chambers notes, MAS has tailored its rules to allow composite businesses and encourage fintech experimentation, for example, SGD150m tech grants.

Singapore’s experience highlights governance and solvency frameworks for composites. The Insurance Act (1966) defines insurer classes and allows composite licenses. Solvency rules under MAS’s RBC Notice treat composite entities much like others, but require comprehensive capital buffers for combined risk. MAS also has clear corporate governance standards (audit committees, risk committees, fit-and-proper directors) for all insurers. Product innovation has been robust: beyond SNACK, Singapore has integrated travel-health insurances like Zurich/Klook’s Traveljoy and fully digital quoting integrations such as Etiqa/Surer collaboration for motor insurance.

Australia – Separate Insurers with Coordinated Holding Structures

Australia does not issue single composite licenses. Life insurers are authorized under the Life Insurance Act (LAGIC), and general insurers under the Insurance Act. Each line requires separate APRA authorization and capital standards (LAGIC for life, APRA insurance standards for general). APRA’s approach has been to allow integrated groups via holding companies. For instance, in Nov 2024, APRA approved St Andrew’s Australia Services as a non-operating holding company to own both Hallmark Life and Hallmark General. APRA thus requires distinct subsidiaries for each line, but permits a unified parent to manage them under one regulatory group. Under APRA’s prudential standards (LAGIC for life; GPSS/PSPS for general), each insurer maintains its capital, but a parent can coordinate risk management.

Australia’s capital regime is also risk-based: new standards LAGIC (for life) and GPSS/GIAC (for general) impose solvency buffers related to risks. Composite insurers, per se, aren’t defined, but APRA allows double-licensing via corporate groups (a holding company). Consumer benefits in Australia from such structures include bundled product offerings marketed by groups (e.g., one group offering both life and car insurance through aligned channels), but legally, products are issued by separate companies. In summary, Australia’s model suggests how composite-like advantages can be achieved via corporate structure without changing core licensing laws, though India’s move would go further by unifying licenses within one entity.

Comparison: Indian Licensing vs. Global Models

Under current Indian law, life insurance business (including pension, annuities) and general insurance business (including health, motor, property) require separate IRDAI licenses. No insurer may write both under one license. Life insurers (e.g., LIC, private life companies) cannot sell non-life products like health or auto; general insurers cannot offer life-saving/annuity products. The 1938 Act and IRDAI regulations explicitly prohibit composite operations. Agents are also licensed for either life or general lines, so cross-selling is limited.

By contrast, Singapore’s law explicitly provides for composite insurers, and countries like Malaysia do likewise (composite licences for both insurance and takaful). Australia’s regulations separate lines but allow group integration, as noted. Only specialized jurisdictions, such as some U.S. states, allow a “broad” insurer license; most require at least separate statutory identities.

The proposed Indian reforms aim to align with the more permissive models. The government’s November 2024 amendment bill would allow insurers to offer life, general, and health insurance under one single registration. If passed, India’s licensing regime would change to resemble Singapore’s (one entity, multiple classes) or Europe’s Solvency II (where group entities can combine lines) rather than the UK/Australia old model.

Country Is a Composite License Allowed? Regulatory Highlights
India Not currently (proposed future) Separate life/general licenses; RBC-based capital regime; panel called for composite licenses.
UK No (legacy composites only) Solvency II under PRA; no new composite licenses.
Singapore Yes (Direct Composite insurers) MAS allows Life & General under one license; it uses the Risk-Based Capital framework for all insurers.
Australia No (group structures instead) APRA licenses life and general separately; holding companies can own both; LAGIC/GIAC capital standards.

Strategic Benefits of Composite Licensing

Regulatory reports and industry analyses highlight several potential upsides of a unified license in India:

Overall, proponents argue that composite licensing leads to “more comprehensive insurance options and lower premiums for consumers” due to the combined scale and efficiency. It also incentivizes investment in customer engagement, such as omnichannel platforms. For distributors (agents, brokers), the expanded product range means greater customer loyalty and improved economics.

Regulatory and Operational Challenges

Despite the upside, moving to composite licensing poses significant challenges:

In summary, composite licensing promises efficiency and innovation but requires careful regulatory design. Robust capital norms, clear segment controls, and stakeholder consultation are essential to managing the associated risks.

Future Outlook and Scenarios - A 5-Year View

Scenario – “Unified Growth” (with Composite Licenses): Within five years of implementation, several outcomes could emerge. Insurers consolidate operations; major life insurers may combine with general or health subsidiaries, for example, through mergers or converting group structures into single companies. Distribution will blur: an agent may present a package of life plus health products in one pitch. Technology will play a vital role: firms will invest in integrated policy admin systems, mobile apps for omnichannel customer journeys, and data analytics to personalize multi-line bundles. Emerging digital tools such as AI chatbots, telematics-based underwriting, health monitors, and e-pharmacy tie-ups could be deployed more holistically. For example, as one industry study notes, global pilots are using generative AI to assist agents by summarizing customer conversations and recommending next offers, a capability magnified by composite product portfolios.

On capital and solvency, regulators may overhaul the framework. India could adopt a risk-based capital (RBC2) or Target Capital Model, akin to Solvency II; this would account for diversification across lines, perhaps lowering total capital requirements while still protecting policyholders. For illustration, if life and non-life risks are largely uncorrelated, a composite insurer might need less capital than the sum of separate buffers, freeing up funds for investment or innovation. IRDAI might phase this, as proposed by various committees, and require phased reinsurance or capital during transition.

Penetration and financial impact forecasts (illustrative): If composites raise efficiency and cross-sell success, penetration could climb. Current insurance penetration (~3.8% of GDP) might feasibly rise to 4.5–5% within 5 years under optimistic scenarios. This implies significantly higher premium volumes: e.g., Indian GDP ~USD3.8T, so 1% GDP ~USD38B in insurance premiums. Even a 1% boost adds tens of billions of dollars in premiums over half a decade. Overhead-cost reductions, say 10–15% lower combined expense ratios due to unified operations. would improve underwriting profitability. Moreover, integrated insurers could cross-subsidize new product lines, such as a profitable life insurer bankrolling a new health venture until it scales.

Scenario – “Status Quo”: If composite licensing stalls, India’s insurance sector grows more slowly. Life and non-life firms remain siloed; banks and agents continue limited bundling. Penetration might inch up only via incremental reforms such as wider agent access or modest product innovation. Digital insurtech could still drive some growth, but without the structural lift composite licensing provides.

5-Year Indicators: In the composite scenario, by 2030, we might see: 3–5 large “unified” insurers such as ex-life majors plus ex-general majors competing across lines; doubled distribution capability for life and health products; new hybrid products such as life annuity with embedded health cover, SME business packages combining liability, health, and life benefits.; updated IRDAI capital norms explicitly for composites; lower operating ratios across the industry; and policy coverage penetration measurably higher (data-driven proof of increased inclusion). Technology ecosystems, such as InsurTech startups focusing on multi-line platforms, would mature. Capital adequacy models could allow intra-group capital transfers within calibrated limits, and reinsurance markets might adapt by offering hybrid treaties.

Illustrative Tables and Forecasts

Table 1: Country Licensing Frameworks (Comparison)

Country Composite License Key Licensing Features & Framework
India No (planned) Separate life/general licenses under the Insurance Act. IRDAI RBC regime; standing committee notes current law forbids composite.
UK No (legacy only) Separate long-term/general. No new composite licences; Regulated by PRA (Solvency II), FCA for conduct.
Singapore Yes (Direct Composite) MAS issues life, general, or composite insurer licences. Uses Risk-Based Capital (Notice 133) and IFRS 17; encourages fintech sandboxes.
Australia No (via holding co) APRA licences life and general separately. Companies must meet LAGIC/GIAC capital rules; APRA allows holding companies to own one life and one general firm.

Table 2: Strategic Benefits vs. Challenges of Composite Licensing

Benefits Challenges
Operational Efficiency: Lower IT/compliance costs by unifying systems and reporting. Solvency Capital: Need robust capital against combined risks; regulators must define a capital model (panel demands “adequate capital”).
Cross-selling & Distribution: Life insurer agents/banks can sell general/health products (and vice versa), widening reach. Risk Segmentation: Avoid cross-subsidy; possibly require separate statutory funds within the entity to protect policyholders.
Product Innovation: One-stop “bundled” policies (life+health+savings); streamlined claims for multi-line incidents. Actuarial Complexity: Pricing diverse portfolios; managing assets/liabilities for both long-tail (life) and short-tail (general) lines.
Customer Value: Consumers enjoy comprehensive coverage under one insurer (“all-in-one” policies, lower premiums). Governance & Transition: Public-sector insurers need legislative amendments (LIC/GIBNA Acts) to participate; corporate governance across lines.

(Illustrative scenario forecast: In a unified-license scenario, India’s insurance penetration could potentially rise toward 5% of GDP over 5 years (from 3.8% today), driven by bundled products and broader access. Combined operating expenses might fall by 10–15% due to synergies. These forecasts are illustrative.)

Recommendations

Conclusion

Allowing composite insurance licenses in India aligns with global best practices and the nation’s development goals. It promises greater efficiency, innovation, and customer-centricity by enabling insurers to offer one-stop protection solutions and optimize their operations. Singapore’s composite insurers and Australian holding companies demonstrate how unified models can power product innovation and market expansion. However, success hinges on thoughtful regulation: prudent capital rules, clear risk segregation, and robust governance must accompany the new license. By preparing now – drafting amendments, engaging stakeholders, and upgrading technology – India can realize the strategic benefits of composite licensing. Ultimately, this reform could accelerate insurance penetration, making protection more accessible and affordable for all Indians, while keeping the industry financially sound.

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